Privacy Policy
Privacy Policy - Spectrum Weddings
Last Updated: May 15, 2025
Welcome to Spectrum Weddings! We are an Indian wedding planning company dedicated to making your dream wedding a reality. Your privacy is of utmost importance to us, and this Privacy Policy outlines how “Spectrum Weddings” collects, uses, protects, and discloses your personal information when you visit and use our website, services, and online platforms.
By accessing or using the Spectrum Weddings website (https://www.spectrum-weddings.com/) and our services, you agree to the terms of this Privacy Policy. Please read it carefully.
1. What Information Do We Collect?
We collect various types of information to provide and improve our wedding planning services. This may include:
(i) Personal Identifiable Information (PII):
- Contact Information: Name, email address, phone number, postal address.
- Wedding Details: Proposed wedding date, venue preferences, guest count, budget range, specific wedding themes or requirements, partner’s name.
- Demographic Information: Age, gender (optional).
- Payment Information: Details required for processing payments for our services (e.g., credit/debit card details, bank account information). Please note: We use secure third-party payment gateways for transactions and do not store sensitive payment card details on our servers.
(ii) Non-Personal Information:
- Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, pages viewed, time spent on pages, referral sources, and search queries.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your Browse experience and analyze website traffic.
2. How Do We Collect Your Information?
We collect information through various methods:
(i) Directly from You:
- When you fill out contact forms, inquiry forms, or consultation request forms on our website.
- When you communicate with us via email, phone, or live chat.
- When you subscribe to our newsletter or other marketing communications.
- When you provide details during a consultation or service booking.
(ii) Automatically:
- Through cookies and other tracking technologies when you browse our website.
- Through server logs that record your IP address and Browse activity.
3. How Do We Use Your Information?
We use the collected information for the following purposes:
(ii) To Provide and Manage Our Services:
- Responding to your inquiries and providing wedding planning consultations.
- Tailoring our services to your specific wedding requirements.
- Processing bookings and managing your wedding planning journey.
- Facilitating communication between you and our team, and approved vendors.
- Sending service-related updates, confirmations, and reminders.
(ii) For Communication & Marketing:
- Sending newsletters, promotional offers, and updates about our services (you can opt-out at any time).
- Notifying you about special events, workshops, or new features.
- Responding to your feedback and improving customer service.
(iii) For Website Improvement & Analytics:
- Analyzing website usage to understand user behavior and preferences.
- Optimizing website performance, content, and user experience.
- Conducting research and statistical analysis.
(iv) For Legal & Security Purposes:
- Complying with applicable Indian laws, regulations, and legal processes (e.g., IT Act, 2000, and upcoming DPDP Act, 2023).
- Protecting our rights, privacy, safety, or property, and that of our users or the public.
- Detecting, preventing, and addressing fraud, security breaches, or technical issues.
4. How Do We Share Your Information?
We value your trust and will not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
(i) With Approved Vendors & Partners:
- To fulfill your wedding planning needs, we may share relevant information (e.g., wedding date, venue, guest count, specific requirements) with trusted third-party vendors and partners (e.g., caterers, decorators, photographers, venues) strictly necessary to execute your wedding services. We ensure these partners adhere to high standards of data protection.
(ii) With Service Providers:
- We may employ third-party companies and individuals to facilitate our website and services (e.g., website hosting, analytics, payment processing, CRM systems, email marketing). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
(iii) For Legal Reasons:
- If required to do so by law or in response to valid requests by public authorities (e.g., a court order, government agency).
- To protect the rights, property, or safety of Spectrum Weddings, our customers, or others.
(iv) Business Transfers:
- In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information becomes subject to a different Privacy Policy.
5. Data Security
We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Using secure server infrastructure and encryption (SSL/TLS) for data transmission.
- Implementing access controls and regular security audits.
- Training our staff on data protection best practices.
- Using secure third-party payment gateways.
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6. Your Rights (Applicable under Indian Law)
As per current and upcoming Indian data protection laws, you have certain rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure (Right to be Forgotten): You may have the right to request the deletion of your personal information under certain circumstances.
- Right to Grievance Redressal: You have the right to contact our Grievance Officer for any concerns regarding your data privacy.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe as stipulated by Indian law.
7. Cookies and Tracking Technologies
Our website uses “cookies” to enhance user experience. Cookies are small data files placed on your device. We use cookies for:
- Essential Website Functionality: To make our website work correctly.
- Performance & Analytics: To understand how visitors use our website and improve its performance (e.g., Google Analytics).
- Personalization: To remember your preferences and provide a more personalized Browse experience.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
8. Third-Party Links
Our website may contain links to other websites that are not operated by us (e.g., vendor websites, inspiration blogs). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or your personal information, please contact us:
- Spectrum Weddings Email: info@spectrum-weddings.com
- Phone: 9205548541
- Website: https://www.spectrum-weddings.com/